Terms & Conditions

Introduction

Pharma Valley Ltd is owned by Pharma Valley Ltd (“us, we”). Incorporated July 2022 in the UK, the company registration number is [Insert Registration Number], and the registered office is [Insert Address].

These terms and conditions (The “Terms”) affect your legal rights and obligations and apply to your usage of the website www.pharmavalley.co.uk (the “Website”) and any purchases made through the website.

Please read these terms carefully before using our website. By using our website, you indicate that you accept these terms and agree to abide by them. If you do not agree to be bound by these terms, do not use our website.

If you require any help, or have a question, you can reach us by phone on 01709 964700 or drop us an email to [email protected].

We are registered with the General Pharmaceutical Council under the registration number [Insert Registration Number], which can be confirmed with the current status viewed at www.pharmacyregulation.org.

We may contact you by e-mail or post to the billing address provided in your order if required.

Other Terms Which Apply

Our Privacy and Security Policy, which also applies to your use of the website, outlines the handling of data we collect from you along with data you provide us.

For purchases of medicine and other products, please refer to our Terms of Sale.

Your Account

By creating an account on our website, the responsibility of maintaining confidentiality of your chosen password during registration or when you have changed to a new password lies with you. You are solely responsible for any activity occurring under your account. If you are on a shared computer, you will log out of your account whenever you have finished with your session. You should not share your account with anyone else, and it is recommended to take precautions in keeping your password protected. If you feel you have had unauthorized access to your account, contact us on [email protected].

Access to Our Website

You agree to access our website for your own personal use and not for any reason other than what this website is intended for, nor for any commercial or business purpose. We have no liability for loss of profit or revenue, consequential damage/loss, any business interruption, or any loss of business opportunity or reputation or goodwill.

You agree to not access the website through any non-human or automated methods, including bots or otherwise. Unauthorized access to the site, servers hosting the website, computers, or databases connected to it is a criminal offense. You must not make any attempt in interfering in any way with the workings of the website, especially the security, along with any other disruption. You will be reported to the relevant authorities, and your identity disclosed under breaching clause 11 of the Computer Misuse Act 1990.

We reserve discretion to deactivate, restrict, or limit your access to our website if we believe you have breached these Terms in any way.

We cannot guarantee the website to function continuously without interruption or error-free. You are responsible for ensuring the information technology, computer programs, and platforms you use to access our site have sufficient virus protection software for safety.

Registration and Representation

Some of the services we provide will require you to register with us. Any information you provide for registration will be held on a secure online personal patient record.

Some services require you to input information about you. In either case, any information you give us you confirm is accurate and complete. For this, you confirm:

• You are at least 18 years of age and provide information on your own free will.
• You have the mental capacity to make decisions about your care.
• You will not create more than one account on our website.
• You will update registration or medical details promptly as necessary.

Use of Our Website

We endeavor to keep the information on our website up to date; however, we cannot guarantee all the information is current, accurate, or complete, nor can we guarantee allergens are listed for all products. Our website is not to substitute professional medical advice but to support your healthcare and bridge the gap between your regular healthcare providers and yourself. The content on our site is for information purposes only. If you suspect a health problem, you must consult your GP.

You must not use this website for fraudulent or criminal activities or any act that violates any law or regulation.

You must not use the website to cause offense, abuse, defame, or breach copyright or trademark to any party.

Intellectual Property

Everything on this website, from design, text, and images to their arrangement, is protected by copyright laws. We are the owners of the material published on our website, or we hold licenses for it. All rights are reserved.

Printing one-off copies or downloading extracts from pages on our website is only allowed for personal use and not commercial purposes. If you wish to use information for commercial purposes, you will need a license from us or licensors. Modifications to downloaded or printed materials are prohibited.

If these guidelines are breached, we may request that you stop using our website immediately and return or destroy any material you have downloaded or printed.

Summary Care Records (SCR)

With your consent, we may access your NHS Summary Care Record (SCR) to provide safe and appropriate care. If you wish to opt out, you will need to contact your GP. For more information, visit www.digital.nhs.uk/summary-care-records/patients.

Links to Our Website

Linking to our website must be done in a legal and fair way that does not harm our reputation. You cannot imply endorsement or association without permission. Contact us at [email protected] to use materials.

Links to Other Websites

Links provided on our site are resources from third parties. We are not responsible for their content or accuracy and are not liable for any loss or damage caused by their use. Review their terms and policies before use.

Changes to the Terms

We may revise these Terms due to changes in business operations or laws. Continued use of the website constitutes acceptance of the revised Terms. The Terms at the time of order placement apply to that order.

Changes and Suspensions to the Website

We may update the website’s design, services, or products periodically. Availability of the site or its content is not guaranteed, and parts may be withdrawn or limited as necessary.

Our Liability

Nothing in these Terms excludes or limits our liability to you where it is unlawful to do so. We are not liable for loss or damage unless it results from a breach of these Terms or a duty of care to you.