Delivery
Customer Care
Customer Care
Here are the delivery options available through Royal Mail and DPD, including their main tariffs, delivery aims, and cut-off times:
Shipping Options and Returns
Royal Mail Delivery Options
Special Delivery Guaranteed by 9am
- Delivery Aim: Next working day by 9:00 am.
- Tariffs:
- Up to 100g: £22.26
- Up to 500g: £25.18
- Up to 1kg: £27.29
- Up to 2kg: £31.19
- Compensation: Up to £50 included; options to increase up to £2,500.
- Cut-off Time: Please check with your local Post Office branch for specific cut-off times.
Special Delivery Guaranteed by 1pm
- Delivery Aim: Next working day by 1:00 pm.
- Tariffs:
- Up to 100g: £6.85
- Up to 500g: £7.65
- Up to 1kg: £8.95
- Up to 2kg: £11.15
- Compensation: Up to £500 included; options to increase up to £2,500.
- Cut-off Time: Please check with your local Post Office branch for specific cut-off times.
Tracked 24
- Delivery Aim: Next working day.
- Tariffs: Prices start from £4.25.
- Features: End-to-end tracking, SMS or email notifications, and a photo on delivery.
- Cut-off Time: Please check with your local Post Office branch for specific cut-off times.
Tracked 48
- Delivery Aim: Within 2-3 working days.
- Tariffs: Prices start from £3.39.
- Features: End-to-end tracking, SMS or email notifications, and a photo on delivery.
- Cut-off Time: Please check with your local Post Office branch for specific cut-off times.
Additional Information
- All delivery times are estimates and may vary due to unforeseen circumstances.
- Orders placed on weekends or public holidays will be processed on the next working day.
- If you have any queries about your delivery, please contact us at [email protected] or call 01709 759728.
